Membership Growth Leader - Lead a Dynamic Fitness Team

Fitness First; Sydney; Vor Ort; AUD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Platinum Fitness First membership

Anniversary leave and gym membership (

Friend or family gym membership

Zusammenfassung

Fitness First Sydney is seeking a dynamic Membership Manager to lead a high-energy Member Support Consultant team, driving sales, retention, and superb member experiences. You’ll coach, motivate, and align club and regional leaders to turn conversations into memberships and create welcoming front-desk operations that set the standard for service.

This role offers clear leadership pathways across Fitness & Lifestyle Group in Asia Pacific and is ideal for a results-driven leader passionate about

Qualifikationen

• Proven background in sales and customer service with a track record of achieving KPIs.
• Strong understanding of the sales cycle and customer retention strategies.
• Experience leading, mentoring, or motivating a team to achieve goals.
• Confident using business systems and reporting tools.
• Current First Aid and CPR certification (WWCC may be required depending on state).

Aufgaben

• Lead, coach, and develop the Member Support Consultant team to achieve sales and retention targets
• Drive member growth through acquisition, integration, and proactive retention strategies
• Oversee front desk operations and set the standard for exceptional member service
• Monitor performance, set goals, and provide training to ensure consistent team success
• Support recruitment, onboarding, and development of Member Support Consultants
• Collaborate with club and regional leaders to deliver membership growth initiatives

Kenntnisse

Sales & customer service

Leadership & coaching

KPIs & performance tracking

Reporting tools

First Aid & CPR certification

Jobbeschreibung

Fitness First Sydney is seeking a dynamic Membership Manager to lead a high-energy Member Support Consultant team, driving sales, retention, and superb member experiences. You’ll coach, motivate, and align club and regional leaders to turn conversations into memberships and create welcoming front-desk operations that set the standard for service.

This role offers clear leadership pathways across Fitness & Lifestyle Group in Asia Pacific and is ideal for a results-driven leader passionate about