Member Experience & Sales Officer (Casual)

Belgravia Group; Bacchus Marsh; On-site; AUD 36,000 - 39,000; Part time

Job summary

Belgravia Group's Belgravia Kids venture is expanding, seeking passionate Customer Service Officers for reception, sales and membership duties across our centres. Casual shifts available, with training and development provided to support excellent member experiences.

Ideal candidates are friendly, energetic and customer-focused, with familiarity with POS systems and cash handling. A positive attitude and ability to promote services will help grow our community impact.

Qualifications

• Customer service experience in leisure centres is desirable.
• CPR certificate and Police Check are required.
• Working with Children Check (WWCC) is required.

Responsibilities

• Provide excellent customer service in person and by phone.
• Process cash handling and operate POS.
• Inform and sell memberships; handle bookings and enrolments.
• Promote services and build relations with customers.
• Open/close centre per security procedures.

Skills

Customer service

POS systems

Communication

Education

CPR Certificate

Police Check

Working with Children Check

Tools

Computer literacy

Job description

Belgravia Group's Belgravia Kids venture is expanding, seeking passionate Customer Service Officers for reception, sales and membership duties across our centres. Casual shifts available, with training and development provided to support excellent member experiences.

Ideal candidates are friendly, energetic and customer-focused, with familiarity with POS systems and cash handling. A positive attitude and ability to promote services will help grow our community impact.