Children's Gym Front Desk & Membership Associate

Belgravia Leisure; Victoria; Hybrid; AUD 30,000 - 39,000; Part time

Job summary

Belgravia Kids in Victoria, Australia, is seeking enthusiastic Customer Service Officers to join our new Belgravia venture. You will provide front-line reception, merchandising and sales support to members and casual users, delivering first-class service and aligning with our mission and values.

The role requires availability to work afternoons and weekends and involves selling memberships, managing bookings, and representing the centre in the community.

Qualifications

• Experience delivering high-quality customer service in a leisure or retail environment.
• Familiarity with cash handling and Point of Sale (POS) systems.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Apply cash handling principles and operate POS systems.
• Assist members with memberships, renewals and information.
• Promote centre services and programs and handle bookings/enrolments.
• Develop and maintain good relationships with customers.
• Promote public relations and maintain a positive community image.
• Open/close the centre in line with security and safety procedures.

Skills

Customer service

POS experience

Membership sales

Public relations

Job description

Belgravia Kids in Victoria, Australia, is seeking enthusiastic Customer Service Officers to join our new Belgravia venture. You will provide front-line reception, merchandising and sales support to members and casual users, delivering first-class service and aligning with our mission and values.

The role requires availability to work afternoons and weekends and involves selling memberships, managing bookings, and representing the centre in the community.