Medical Receptionist - General Practice

HARBOUR ROAD MEDICAL; Mackay Regional; On-site; AUD 45,000 - 55,000; Full time

Job summary

Harbour Road Medical is a locally owned General Practice and Occupational Health clinic delivering patient-centred care to our community and business clients. We seek a friendly Medical Receptionist who can help manage front-desk duties and patient interactions with care and professionalism.

Ideal candidates bring enthusiasm and teamwork, with or without prior GP experience. The role offers permanent part-time or full-time hours (30–38 per week) and a supportive workplace culture on Mackay

Qualifications

• Enthusiastic attitude and willingness to learn.
• Strong teamwork and ability to work independently.
• Friendly, compassionate, and caring nature.
• Honest and reliable with a strong work ethic.
• Excellent multitasking in a fast-paced environment.
• Proficient computer literacy.
• Valid driver's license and reliable transportation.

Responsibilities

• Greeting and checking in patients in a warm and welcoming manner.
• Building rapport with our regular patients.
• Maintaining accurate and up-to-date patient records while respecting confidentiality.
• Handling telephone and email enquiries professionally and efficiently.
• Ensuring waiting areas are clean and comfortable for patients.
• Billing and payment processes.
• Assisting with general administrative duties in both GP & Occupational Health to support clinic operations.

Skills

Enthusiastic attitude

Teamwork

Communication skills

Multitasking

Computer literacy

Driver's license

Tools

Best Practice Software

Job description

Join Our Team: Enthusiastic Medical Receptionist Needed

About Us: Join our team at a locally owned, thriving clinic. We pride ourselves on providing exceptional healthcare services to our community and we're looking for an enthusiastic medical receptionist to become a valued part of our team.

Prior experience highly regarded, however not necessary.

Job Title: Medical Receptionist - General Practice

Employment Type: Permanent Part Time or Full Time (30 to 38 hours per week)

Key Responsibilities

• Greeting and checking in patients in a warm and welcoming manner
• Building rapport with our regular patients
• Maintaining accurate and up-to-date patient records while respecting their confidentiality
• Handling telephone and email enquiries professionally and efficiently
• Ensuring waiting areas are clean and comfortable for patients
• Billing and payment processes
• Assisting with general administrative duties in both GP & Occupational Health to support the clinic's operations

Essential Skills

• An enthusiastic attitude and a willingness to learn
• Strong teamwork skills as well as the ability to work independently
• Friendly, compassionate, and caring nature
• Honest and reliable
• Exceptional work ethic with a strong ability to multitask in a fast-paced environment
• Proficient computer and literacy skills
• Valid driver's license and reliable transportation

Experience (Not Essential but a Plus)

• Experience with Best Practice Software is an advantage
• Previous experience in a GP or Occupational Health Clinic desirable but not essential

About our clinic

Harbour Road Medical is a well-established General Practice and Occupational Health clinic committed to delivering high-quality, patient-centered care to our local community and business clients. Our team prides itself on professionalism, collaboration, and a supportive workplace culture.

As a dual-focused clinic, we offer a diverse range of services across both general practice and occupational health. This unique structure provides our team members with the opportunity to expand their skillset and gain exposure to a variety of clinical areas.

Join our dedicated team and make a meaningful impact on the healthcare experience of our patients.