Experienced Medical Receptionist - Casual

Project Health General Practice; Traralgon; Presencial; AUD 39 000 - 50 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible hours

Paid training days

Reimbursement for courses

Annual CPR training

Free vaccinations for preventableDise

Resumo da oferta

Project Health General Practice in Traralgon, VIC is seeking an experienced Medical Receptionist for casual cover during annual leave and sick leave, with potential for permanent appointment.

You will be the first point of contact, handling appointments, patient records, billing, and communications. We offer flexible hours, above‑award rates, paid training, CPR courses, and a supportive team in a clinic focused on skin care.

Qualificações

• Proven experience as a Medical Receptionist or in a similar role.
• Strong communication and interpersonal skills.
• Excellent organisational and multitasking abilities.
• Proficiency in medical software (Best Practice preferred) and office equipment.
• Knowledge of medical terminology and procedures is preferred.
• CPR training certificate at least 3 yearly (we provide training opportunities annually)
• Current Working with Children Check

Responsabilidades

• Greet patients and visitors in a professional and friendly manner
• Manage appointment scheduling and maintain patient records accurately
• Handle phone calls, emails, and inquiries efficiently
• Process billing and payments
• Ensure the practice building and rooms are clean, tidy and accessible
• Assist with administrative tasks as required

Conhecimentos

Customer service

Communication

Organisational skills

Multitasking

Medical terminology

Ferramentas

Best Practice

Descrição da oferta de emprego

Experienced Medical Receptionist - Casual

Senior Medical Receptionist Opportunity at Project Health General Practice - Casual fill in

This position would suit someone in semi retirement with flexible hours, or someone looking to ease their way back into the workforce. We would consider someone needing additional training and upskilling for the right candidate.

We are seeking an experienced Medical Receptionist to join our dynamic team to cover annual leave and sick leave with potential for permanent position in the future . We are boutique General Practice providing exceptional care and will pay above award rates for the right candidate. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and administrative support to our medical practice.

Diverse Role in an Established Clinic: We offer full General Practice services, with a special focus on Skin Cancer Care. You won't have to work any after hours or on weekends - we require support for Monday - Friday between the hours of 0800 and 1730 with shared close between staff.

Collaborative Work Environment: Be part of a cohesive team of 3 General Practitioners, 2 registrars, 2 Registered Nurses, and welcoming Reception collegues and Practice Manager. We also have on site pathology and physiotherapy services. While you'll have the chance to work autonomously, you’ll also collaborate with seasoned Practice Nurses and General Practitioners to deliver unparalleled care. We have an amazing coffee machine and offer unlimited hot and cold drinks and snacks at the office and regularly take our meetings to local restaurants for free lunch and a chance to socialise and chat amongst out colleagues.

Flexibility & Growth: This regular casual position offers hours to cover staff leave, may lead to a permanent position as we grow. At Project Health, we believe in continuous learning. If you're keen to upskill, we’re more than happy to support and encourage your growth with paid training days and reimbursement for courses. We also offer annual CPR training as a group, and free vaccination for preventable diseases.

Key Responsibilities:

Greet patients and visitors in a professional and friendly manner

Manage appointment scheduling and maintain patient records accurately

Handle phone calls, emails, and inquiries efficiently

Process billing and payments

Ensure the practice building and rooms are clean, tidy and accessible

Assist with administrative tasks as required

Requirements:

Proven experience as a Medical Receptionist or in a similar role

Strong communication and interpersonal skills

Excellent organisational and multitasking abilities

Proficiency in medical software (Best Practice preferred) and office equipment

Knowledge of medical terminology and procedures is preferred

Ability to maintain confidentiality and uphold patient privacy regulations

CPR training certificate at least 3 yearly (we provide training opportunities annually)

a current Working with Children Check

Qualities We Value:

Compassion and empathy for patients of all backgrounds and age groups.
Effective communication abilities, both written and verbal.
Capability to work both independent and as part of a team.
Commitment to continuous learning and professional development.

Become a key player in our mission to offer unparalleled care, and enrich our community with your expertise and dedication. Join us and make a lasting impact on patient lives every day

See more about us at https://www.projecthealthgp.com.au/