Medical Receptionist — General Practice & Occupational Health

Harbour Road Medical; Mackay Regional; On-site; AUD 45,000 - 55,000; Full time

Job summary

Harbour Road Medical is a locally owned General Practice and Occupational Health clinic delivering patient-centred care to our community and business clients. We seek a friendly Medical Receptionist who can help manage front-desk duties and patient interactions with care and professionalism.

Ideal candidates bring enthusiasm and teamwork, with or without prior GP experience. The role offers permanent part-time or full-time hours (30–38 per week) and a supportive workplace culture on Mackay

Qualifications

• Enthusiastic attitude and willingness to learn.
• Strong teamwork and ability to work independently.
• Friendly, compassionate, and caring nature.
• Honest and reliable with a strong work ethic.
• Excellent multitasking in a fast-paced environment.
• Proficient computer literacy.
• Valid driver's license and reliable transportation.

Responsibilities

• Greeting and checking in patients in a warm and welcoming manner.
• Building rapport with our regular patients.
• Maintaining accurate and up-to-date patient records while respecting confidentiality.
• Handling telephone and email enquiries professionally and efficiently.
• Ensuring waiting areas are clean and comfortable for patients.
• Billing and payment processes.
• Assisting with general administrative duties in both GP & Occupational Health to support clinic operations.

Skills

Enthusiastic attitude

Teamwork

Communication skills

Multitasking

Computer literacy

Driver's license

Tools

Best Practice Software

Job description

Harbour Road Medical is a locally owned General Practice and Occupational Health clinic delivering patient-centred care to our community and business clients. We seek a friendly Medical Receptionist who can help manage front-desk duties and patient interactions with care and professionalism.

Ideal candidates bring enthusiasm and teamwork, with or without prior GP experience. The role offers permanent part-time or full-time hours (30–38 per week) and a supportive workplace culture on Mackay