Medical Receptionist - General Practice

Family Plus Medical Practice; Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Family Plus Medical Practice in Brisbane is seeking a Medical Receptionist for a full-time role, with part-time considered. You will support Doctors and staff, manage appointments, billing and data handling, and ensure a smooth patient experience.

The ideal candidate brings GP experience, familiarity with Best Practice software, and a proactive, energetic approach to customer service and administrative tasks within a busy practice.

Qualifications

• Experience in a General Practice setting is essential.
• Familiarity with Best Practice software is required.
• Strong billing and data management ability is preferred.

Responsibilities

• Answering incoming calls and scheduling appointments.
• Administering billing, receipting and data management.
• Liaising with Doctors and Practice Staff as needed.
• Providing patients with an exceptional experience.

Skills

Customer service

Communication skills

Administrative skills

Data management

Tools

Best Practice software

Job description

Our General Practice is seeking a Medical Receptionist to join our team on a Full-time basis (Part-time will also be considered). We provide a professional, respectful and enjoyable work environment for the successful candidate. We are supported by a Principal Clinician, Practice Manager, Visiting Specialists and Allied Health, Nursing Staff and onsite Pathology.

As a Medical Receptionist, you always exemplify excellent customer service and communication skills when dealing with patients as well as astute administrative skills to support Doctors, Allied Health and Practice Staff.

Your core responsibilities will include:

Providing our patients with an exceptional experience

Answering incoming calls and scheduling appointments with follow up phone calls as needed

Administering billing, receipting and data management

Liaising with and supporting our Doctors and Practice Staff as needed

It is essential that you possess:

Previous GP experience and familiarity with Best Practice software

Knowledge of Medicare billing processes and healthcare rebates

Acute customer service and communication skills with an abundance of enthusiasm, energy and initiative

Understanding medical terminology and healthcare procedures will be advantageous

For your skills, you will be rewarded with:

A General Practice with dynamic owners willing to listen and adapt to your needs

Remuneration commensurate with your experience and application