Medical Receptionist

Yorkeys Medical; Cairns Regional; On-site; AUD 45,000 - 60,000; Part time

Job summary

Yorkeys Medical Centre in Cairns, Australia, is expanding and seeks a friendly medical receptionist and administrator to join four days a week in a busy GP clinic.

You will greet patients, manage appointments and calendars, handle payments and Medicare/ private claims, and provide general administrative support while maintaining patient confidentiality and a professional appearance.

Qualifications

• Minimum of 2 years' experience as a receptionist or in a similar role.
• Experience in medical practice is highly regarded.
• Proficiency in Microsoft Office Suite and familiarity with medical software.

Responsibilities

• Greeting patients in a warm and welcoming manner
• Taking appointments, and managing practitioners’ calendars and client needs
• Responding to face-to-face, telephone and email enquiriesTaking payments, and processing Medicare and private health claims
• Issuing invoices and receipts
• Maintaining and updating patient records and ensuring confidentiality
• Providing practitioners, management, staff, external providers and clients with general administrative support
• Assisting in the maintenance of policies, procedures and practice systems
• Keeping the reception area clean and organised

Skills

Communication skills

Time management

Confidentiality

Tools

Microsoft Office Suite

Medical software

Job description

We have the opportunity for a medical receptionist to join our expanding community driven GP Clinic, four days a week.

ABOUT US

Yorkeys Medical Centre, established in 2021, is a family, locally owned and managed, healthcare practice. We take great pride in providing our community with high quality, patient-centric healthcare. We are currently seeking a friendly, innovative and empathetic professional to join our expanding practice as a medical receptionist and administrator

KEY RESPONSIBILITIES

• Greeting patients in a warm and welcoming manner
• Taking appointments, and managing practitioners’ calendars and client needs
• Responding to face-to-face, telephone and email enquiriesTaking payments, and processing Medicare and private health claims
• Issuing invoices and receipts
• Maintaining and updating patient records and ensuring confidentiality
• Providing practitioners, management, staff, external providers and clients with general administrative support
• Assisting in the maintenance of policies, procedures and practice systems
• Keeping the reception area clean and organised

ABOUT YOU

• Minimum of 2 years' experience as a receptionist or in a similar role (Essential)
• Previous medical practice experience (Highly Regarded)
• Proficiency in Microsoft Office Suite (Essential)
• Familiarity with medical software (Highly Regarded)
• Strong verbal and written communication skills.
• High level of professionalism, discretion and attention to detail.
• Excellent time-management and organisational skills.
• Ability to handle sensitive information with confidentiality
• Ability to work independently and as part of a team
• Professional appearance and attitude
• Willingness to learn and develop
• Full unrestricted Australian working rights

WHAT WE OFFER

• Competitive salary and benefits package (remuneration will be negotiated on experience and skill level)
• Opportunities for professional development
• Innovative, supportive and friendly team