Medical Receptionist

SJW Health Support Pty Ltd; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

SJW Health Support Pty Ltd – St Leonards Park NSW is seeking a casual Medical Secretary for a busy Neurosurgery Practice. Two days per week with potential to increase shifts. Tuesdays are essential; Friday likely second day.

You will assist with staff leave coverage and work in a supportive medical environment. The role involves greeting patients, answering phones, scheduling, maintaining records, processing Medicare claims, and supporting doctors and clinical staff.

Qualifications

• Must have experience working as a medical secretary (ideally at least 1-2 years).
• Excellent communication and interpersonal skills.
• Professional presentation and positive attitude.
• Strong organisational skills and attention to detail.
• Comfortable using computers and medical administrative systems.
• Ability to work independently and as part of a team.
• Demonstrated commitment to confidentiality and compliance with health privacy regulations.
• Ability to take initiative and be proactive.
• Experience using Gentu / Genie medical software is an advantage.
• Supportive and friendly team environment.

Responsibilities

• Welcoming patients and visitors.
• Answering phones and scheduling appointments & recalls.
• Confidentially managing patient records and data entry.
• Processing payments and Medicare claims.
• Handling incoming and outgoing medical correspondence.
• Providing administrative support to doctors and clinical staff.
• Maintaining a professional and welcoming reception area.

Skills

Medical secretary

Reception experience

Confidentiality

Independent & team work

Tools

Gentu/ Genie medical software

Job description

SJW Health Support Pty Ltd – St Leonards Park NSW

Casual position working 2 days per week (with opportunity to increase shifts) in a busy specialist Neurosurgery Practice. Tuesdays are essential, with the second day likely to be a Friday. Flexibility is required to assist with staff leave and personal leave coverage. You will work in a supportive and professional medical environment.

Key responsibilities

Welcoming patients and visitors

Answering phones and scheduling appointments & recalls

Confidentially managing patient records and data entry

Processing payments and Medicare claims

Handling incoming and outgoing medical correspondence

Providing administrative support to doctors and clinical staff

Maintaining a professional and welcoming reception area

About you

Must have experience working as a medical secretary (ideally at least 1-2 years)

Excellent communication and interpersonal skills

Professional presentation and positive attitude

Strong organisational skills and attention to detail

Comfortable using computers and medical administrative systems

Ability to work independently and as part of a team

Demonstrated commitment to confidentiality and compliance with health privacy regulations

Ability to take initiative and be proactive

Experience in using Gentu / Genie medical software is an advantage

Supportive and friendly team environment

On-the-job training provided

Valuable experience within the healthcare industry

Located in St Leonards – short walk to both St Leonards Station & Crows Nest Metro