Neurosurgery Front Desk Specialist — Medical Admin & Scheduling

SJW Health Support Pty Ltd; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

SJW Health Support Pty Ltd – St Leonards Park NSW is seeking a casual Medical Secretary for a busy Neurosurgery Practice. Two days per week with potential to increase shifts. Tuesdays are essential; Friday likely second day.

You will assist with staff leave coverage and work in a supportive medical environment. The role involves greeting patients, answering phones, scheduling, maintaining records, processing Medicare claims, and supporting doctors and clinical staff.

Qualifications

• Must have experience working as a medical secretary (ideally at least 1-2 years).
• Excellent communication and interpersonal skills.
• Professional presentation and positive attitude.
• Strong organisational skills and attention to detail.
• Comfortable using computers and medical administrative systems.
• Ability to work independently and as part of a team.
• Demonstrated commitment to confidentiality and compliance with health privacy regulations.
• Ability to take initiative and be proactive.
• Experience using Gentu / Genie medical software is an advantage.
• Supportive and friendly team environment.

Responsibilities

• Welcoming patients and visitors.
• Answering phones and scheduling appointments & recalls.
• Confidentially managing patient records and data entry.
• Processing payments and Medicare claims.
• Handling incoming and outgoing medical correspondence.
• Providing administrative support to doctors and clinical staff.
• Maintaining a professional and welcoming reception area.

Skills

Medical secretary

Reception experience

Confidentiality

Independent & team work

Tools

Gentu/ Genie medical software

Job description

SJW Health Support Pty Ltd – St Leonards Park NSW is seeking a casual Medical Secretary for a busy Neurosurgery Practice. Two days per week with potential to increase shifts. Tuesdays are essential; Friday likely second day.

You will assist with staff leave coverage and work in a supportive medical environment. The role involves greeting patients, answering phones, scheduling, maintaining records, processing Medicare claims, and supporting doctors and clinical staff.