Medical Receptionist

Real Health Medical Centre; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Real Health Medical Centre in Sydney is seeking a part-time Medical Receptionist to join our professional team. The right candidate will be professional, possess excellent communication and computer skills, and provide support to patients and doctors.

Key duties include greeting patients, booking appointments, managing records, handling Medicare and workers' compensation claims, and operating the HICAPS machine. This role is based at our Ashfield-area practice with a friendly team environment.

Qualifications

• 12 months' experience as Medical Receptionist.
• Proficient in Best Practice software (minimum 6 months).
• Experience with Medicare billings and workers' compensation processes.
• Proficient with HICAPS for payments.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist patients with professionalism and care.
• Manage appointment bookings and patient records efficiently.
• Process payments and Medicare/ workers' compensation claims.
• Use a HICAPS machine for processing payments.
• Answer phone calls and address patient inquiries.
• Securely scan, fax, email medical records and results.

Tools

Best Practice software

HICAPS

Job description

Real Health Medical Centre is looking for a part-time Medical Receptionist to join our professional team.

Our practice provides a friendly, positive and respectful work environment whilst offering patients of all ages a variety of services to help with the management of their health.

The suitable candidate will need to have a professional outlook with exceptional communication and computer skills. Your role will be to provide support to patients and doctors.

Key Responsibilities:

• Greeting and assisting patients with professionalism and care.
• Managing appointment bookings and patient records efficiently.
• Processing payments and handling Medicare billing and workers' compensation claims.
• Using a HICAPS machine for processing payments.
• Answering phone calls and addressing patient inquiries.
• Secure scanning, faxing, emailing medical of records and results
• Ensuring patient confidentiality and maintaining a welcoming environment in the reception area.
• Keep practice clean and tidy at all times.

Requirements:

• A minimum of 12 months of experience as a Medical Receptionist
• Familiarity with Best Practice Minimum 6 months hands-on experience using Best Practice software is required.
• Medicare billings and workers' compensation processes.
• Proficiency in using HICAPS machine.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Commitment to providing outstanding patient care and service.
• Australian work rights are required for this position.
• Convenient location just 200m from Ashfield Station.
• Supportive and friendly work environment.
• Opportunity to be part of a dedicated healthcare team.