Medical Receptionist – Casual with Potential Permanent

MyENT Specialist; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

MyENT Specialist in Sydney is seeking an experienced medical receptionist for a casual role with potential permanent opportunity across our Kogarah and Gregory Hills locations. You will be the friendly front desk presence, handling patient check-ins, phone triage and general admin.

The ideal candidate has prior medical reception experience, strong communication, exceptional attention to detail and the ability to multitask in a busy clinic.

Qualifications

• Previous medical reception experience.
• Genie software experience preferred but not essential.
• Excellent attention to detail.
• Professional, warm and friendly disposition and presentation.
• An ability to maintain strict confidentiality regarding all patient and practice matters.
• Ability to multitask and remain calm and efficient in a busy environment.

Responsibilities

• Provide outstanding customer service in person and over the phone to patients and health professionals.
• Answer telephone calls and schedule appointments.
• Efficient management of multiple appointment calendars, referrals, and clinical files.
• Manage consultation invoicing and receipting including private and Medicare bulk billing.
• Respond to written, verbal and telecommunications efficiently and effectively.
• Liaise with other health care professionals and hospital staff.
• Ensure the smooth running of the clinic.
• Coordinate, set up and clean the practice rooms as required.
• Data entry of patient details.
• Assist patients with enquiries.
• Carry out all necessary administration.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professional demeanor

Tools

Genie software

Job description

Medical Receptionist - Casual with Potential Permanent

Friendly and Supportive Team Environment

Must be able to travel between locations (Kogarah and Gregory Hills)

About us

A busy, established, Medical specialist located in Kogarah and Gledswood Hills is seeking an experienced, flexible medical receptionist.

This is an opportunity for someone who loves working in the health sphere to learn about medical practice and practice management from the ground up.

The successful applicant will be a team player with excellent interpersonal skills, flexible and accommodating in spirit. They will need to have outstanding communication skills as well as being able to think on their feet, meeting the different needs of our patients and doctors.

Tasks & responsibilities

Providing an outstanding level of customer service in person and over the phone to patients and health professionals.

Answering telephone calls and scheduling appointments

Efficient management of multiple appointment calendars, referrals, clinical files, SMS reminders.

Management of consultation invoicing and receipting including private, Medicare bulk billing.

Respond and manage written, verbal and telecommunications efficiently and effectively.

Liaising with other health care professionals and hospital staff.

Responsible for the efficient running of a clinic

Facilitate the coordination, setup and cleaning the practice rooms, including other associated tasks as required.

Collection and accurate data entry of patient details

Assisting patients with enquiries

Carry out all aspects of administration as needed

Qualifications & experience

Previous medical reception experience

Genie software experience preferred but not essential

Excellent attention to detail

Professional, warm and friendly disposition and presentation

An ability to maintain strict confidentiality regarding all patient and practice matters.

Ability to multitask and remain calm and efficient even when working in a busy and pressured environment

Required

Valid working with Children Certificate

Must be flexible in regards to travel between locations. On occasion needs to travel to Gledswood Hills.