Medical Receptionist

Northern Rivers Cardiac Centre; Lismore; On-site; AUD 43,000 - 62,000; Part time

Job summary

Northern Rivers Cardiac Centre in Lismore NSW is seeking a friendly, organised Medical Receptionist for a part-time role (up to 4 days per week). The position offers an hourly rate up to $38, depending on experience.

You will handle phone inquiries, bookings, registrations and billing, and work with a supportive team in a patient-focused environment. Experience with medical software is valued and you will liaise with doctors, consultants and staff.

Qualifications

• Previous secretarial/office administration experience.
• Ability to multitask and prioritise in a patient-focused environment.
• Experience as a medical receptionist and using medical software.

Responsibilities

• Answering incoming telephone calls and managing enquiries.
• Booking, changing and coordinating patient appointments.
• Greeting, checking in and billing administration of clinic patients.
• Managing new patient registrations and referral information.
• Managing incoming and outgoing correspondence, emails and reports.
• Scanning, uploading, filing and maintaining accurate patient records.
• Ensuring referrals, pathology and relevant clinical information are available for consultations.
• Providing general administrative support to the practice and clinical staff.
• Liaising with GPs, specialists, hospitals and other healthcare providers.

Skills

Secretarial experience

Office administration

Multitasking

Team player

Medical software experience

Tools

Medical software

Job description

Northern Rivers Cardiac Centre – Lismore NSW

A specialist medical practice is seeking a friendly, organised and proactive Medical Receptionist to join our supportive team part-time (up to 4 days per week). The hourly rate for this position is up to $38/hour, depending on experience.

This role would suit an enthusiastic candidate who enjoys working in a patient-focused environment and is looking to build a career in specialist medical administration.

The successful candidate will have had:

• Previous secretarial/office administration experience with an ability to work across a range of reception/administration roles
• The ability to multitask and prioritise in a patient-focused environment
• The ability to work as part of a team and independently, as required.
• Previous experience as a medical receptionist and experience using medical software will be highly regarded.

Essential personal attributes:

• A reliable, flexible and proactive approach
• A positive attitude and the ability to show initiative
• A keen eye for detail and a commitment to maintaining accurate and up-to-date patient records
• Strong interpersonal skills to liaise with patients, doctors and other staff
• A willingness to learn and work as part of a supportive team.

The day-to-day responsibilities of this role include:

• Answering incoming telephone calls and managing enquiries
• Booking, changing and coordinating patient appointments
• Greeting, checking in and billing administration of clinic patients
• Managing new patient registrations and referral information
• Managing incoming and outgoing correspondence, emails and reports
• Scanning, uploading, filing and maintaining accurate patient records
• Ensuring referrals, pathology and relevant clinical information are available for consultations
• Providing general administrative support to the practice and clinical staff
• Liaising with GPs, specialists, hospitals and other healthcare providers.