Allied Health Medical Administration

Physio Plus; Lismore; On-site; AUD 28,000 - 39,000; Part time

Benefits offered by this job

Administration Training

Multi-location work environment

Friendly team

Job summary

Physio Plus is seeking a friendly, professional and organised Part-Time Allied Health Receptionist to join our fast paced clinics across multiple locations, primarily based in Lismore, NSW. You will provide high-quality front desk and administrative support, ensuring smooth day-to-day operations and a welcoming patient experience.

You will handle appointments, enquiries, payments and patient records, work across locations, and bring excellent communication and computer skills.

Qualifications

• Experience in medical/allied health reception or front desk roles.
• Excellent communication and customer service skills.
• Organised, reliable and professional in a fast-paced environment.
• Able to work independently and as part of a team.
• Willingness to travel between multiple locations.
• Strong computer and administrative skills.
• Empathetic and patient-focused.
• Cliniko experience is highly regarded.

Responsibilities

• Welcoming patients and providing professional front-desk support
• Answering telephone calls and responding to patient enquiries
• Managing appointments, bookings and cancellations
• Processing payments and private health insurance claims
• Knowledge of WorkCover, Medicare, Veteran Affairs and NDIs is preferable
• Maintaining accurate patient records
• Liaising with practitioners and other team members
• General administrative and reception duties across multiple locations

Skills

Medical/reception experience

Communication skills

Organised and reliable

Team player

Cliniko experience

Computer skills

Tools

Cliniko

Job description

Part Time/Casual Allied Health Receptionist

Location:Primarily Lismore but could extend out to other locations

Employment Type: Part-Time/Casual 2-3 days with the possibility of additional hours to cover staff sick leave and annual leave
We are seeking a friendly, professional and organised Part-Time Allied Health Receptionist to join our fast paced and dynamic team and provide high-quality reception and administrative support across multiple clinic locations.

About the Role

The successful candidate will be primarily based in Lismore but this may expand to our other locations and will be responsible for providing a welcoming experience for patients while supporting the smooth day-to-day operation of our clinics.

Key responsibilities include:

• Welcoming patients and providing professional front-desk support
• Answering telephone calls and responding to patient enquiries
• Managing appointments, bookings and cancellations
• Processing payments and private health insurance claims
• WorkCover, Medicare, Veteran Affairs, Support at Home and NDI knowledge preferable but not essential
• Maintaining accurate patient records
• Liaising with practitioners and other team members
• General administrative and reception duties
• Working confidently and flexibly across multiple locations

About You

We are looking for someone who:

• Has previous medical, allied health or reception experience
• Has excellent communication and customer service skills
• Is organised, reliable and professional
• Can work independently as well as part of a team
• Is happy and able to travel between multiple locations
• Has strong computer and administrative skills
• Demonstrates empathy and professionalism when dealing with patients
• Experience with Cliniko will be highly regarded.

What We Offer

• Part-time casual hours with a supportive and fun team
• Administration Training
• Variety through working across multiple locations
• Friendly and professional working environment
• Opportunity to develop your skills within the allied health sector