Medical Receptionist - 3 days

seek.com.au; Sydney; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Competitive remuneration

Staff benefits

Job summary

NSW Cardiology in Darlinghurst is seeking a reliable Medical Receptionist to join our friendly team. This part-time role runs Wednesday to Friday, 8:30am–5:30pm, with opportunities to develop your skills within an established specialist practice.

As the first point of contact for patients, you will greet visitors, manage appointments, handle enquiries by phone and email, assist with registrations and administrative tasks, and process Medicare, DVA and private billing.

Qualifications

• Experience in front-facing reception roles.
• Strong communication and organisational skills.
• Able to handle high-volume inquiries with courtesy.
• Familiarity with medical office procedures is a plus.

Responsibilities

• Greet patients warmly and professionally.
• Manage appointments, schedules and patient enquiries.
• Handle incoming calls and emails efficiently and courteously.
• Assist with patient registrations and administrative tasks.
• Process Medicare, DVA and private billing.
• Maintain accurate patient information and records.
• Support daily reception and administrative operations.

Skills

Customer service

Appointment scheduling

Teamwork

Attention to detail

Patient-focused service

Tools

Genie software

Job description

Are you someone who enjoys helping people, takes pride in your work and genuinely cares about the experience you create for others?

NSW Cardiology is looking for a reliable, proactive and patient-focused Medical Receptionist to join our friendly team in Darlinghurst.

This is a part-time position, working Wednesday to Friday, 8:30am–5:30pm, with the opportunity to develop your skills and grow within an established specialist medical practice.

We are looking for someone who brings a positive attitude, takes responsibility for their work and understands the importance of working together as a team.

Medical Receptionist | Part-Time

Are you someone who enjoys helping people, takes pride in your work and genuinely cares about the experience you create for others?

NSW Cardiology is looking for a reliable, proactive and patient-focused Medical Receptionist to join our friendly team in Darlinghurst.

This is a part-time position, working Wednesday to Friday, 8:30am–5:30pm, with the opportunity to develop your skills and grow within an established specialist medical practice.

We are looking for someone who brings a positive attitude, takes responsibility for their work and understands the importance of working together as a team.

About the Role

As one of the first points of contact for our patients, you will play an important role in ensuring every patient feels welcomed, respected and well looked after.

Your responsibilities will include:

• Greeting and assisting patients with warmth and professionalism.
• Managing appointments, schedules and patient enquiries.
• Handling incoming calls and emails efficiently and courteously.
• Assisting with patient registrations and administrative requirements.
• Processing Medicare, DVA and private billing.
• Maintaining accurate patient information and medical records.
• Supporting daily reception and administrative operations.
• Working collaboratively with colleagues to ensure the smooth running of the practice.

What We're Looking For

We believe the right attitude makes all the difference. Experience is important, but personality, work ethic and willingness to learn are equally valuable.

The ideal candidate will demonstrate:

• Reliability and accountability: Someone who takes responsibility for their work and follows through on tasks.
• Initiative: Someone who can recognise what needs to be done and take action without always waiting to be asked.
• Teamwork: Someone who supports colleagues, communicates openly and is happy to help when the team needs it.
• Patient-focused service: A genuine ability to communicate with patience, empathy and professionalism.
• Adaptability: Someone who can manage changing priorities and remain calm in a busy environment.
• Attention to detail: Strong organisational skills and the ability to follow procedures accurately.
• Willingness to learn: Someone who is open to feedback, enjoys developing new skills and wants to improve.

Previous medical reception or customer service experience is highly regarded. Experience with Genie software is advantageous but not essential.

Eligibility: Applicants must hold valid Australian work rights and be able to meet the ongoing working hours and employment requirements of this position. Employment eligibility and visa conditions will be verified prior to commencement.

Why Join NSW Cardiology?

• A welcoming and supportive team environment.
• A stable position within an established specialist practice.
• Opportunities to learn, develop and take on additional responsibilities.
• Ongoing training and support.
• Competitive remuneration and staff benefits.
• The opportunity to make a meaningful difference to patients every day.

About NSW Cardiology

NSW Cardiology is an established provider of specialist cardiac care in Sydney. Our team is committed to delivering high-quality healthcare with a strong focus on patient experience, professionalism and teamwork.

We value people who take pride in what they do and understand that every role contributes to the success of the practice.