IT Field Engineer – Deskside & Hardware Support (NV1)

Unisys

Brisbane

On-site

AUD 60,000 - 80,000

Full time

39 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Unisys in Brisbane, Australia seeks a Field Engineer to install, diagnose, maintain and service computer products such as desktops, laptops, printers, and peripherals. You will perform fault investigation and triage in a deskside support setting and assist with desktop, server, hardware, network and software installation and troubleshooting.

A corporate Windows environment and Test & Tag experience are preferred, with NV1 clearance required.

Qualifications

Minimum 6 months experience in Deskside support.
Proven Deskside support experience with fault investigation and resolution.
Experience with desktop and server support, hardware, network and software installation and troubleshooting.
Experience supporting a corporate Windows environment.
Software and hardware diagnostic skills.
Test and Tag experience highly regarded.
NV1 security clearance must have for this role.

Responsibilities

The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
Provide fault investigation, triage, and resolution in a deskside support environment.
Support desktop, server, hardware, network and software installation and troubleshooting.
Support a corporate Windows environment.
Ensure customer satisfaction throughout all transactions.