Federal On‑Site IT Field Engineer – Secure, Reliable Support

Unisys; Canberra; On-site; AUD 70,000 - 95,000; Full time

Job summary

Unisys is seeking a Technical Field Engineer to provide on-site IT support for a federal government client in Canberra. You will install, diagnose, maintain, and service desktops, printers and peripherals, triage faults, and ensure customer satisfaction across transactions.

The role requires Deskside support experience, a valid Driver’s Licence, and NV1/NV2 security clearance. You’ll contribute to secure, reliable, mission-ready systems in a dynamic environment.

Qualifications

• Deskside support experience in a government or corporate environment.
• Fault investigation, triage and resolution in a Deskside context.
• Driver’s Licence required and NV1/NV2 security clearance must-have for this role.

Responsibilities

• Install, diagnose, maintain, and service desktop-related products and peripherals.
• Provide expert on-site technical support and strong client engagement.
• Ensure customer satisfaction throughout all transactions.

Skills

Deskside support

Fault investigation

Windows desktop & server support

Hardware & printer troubleshooting

Network & software installation

On-site customer service

Job description

Unisys is seeking a Technical Field Engineer to provide on-site IT support for a federal government client in Canberra. You will install, diagnose, maintain, and service desktops, printers and peripherals, triage faults, and ensure customer satisfaction across transactions.

The role requires Deskside support experience, a valid Driver’s Licence, and NV1/NV2 security clearance. You’ll contribute to secure, reliable, mission-ready systems in a dynamic environment.