Hybrid Strategic Account Executive – Cloud, AI & Growth

Xtend Recruitment Pty; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Birthday leave

Certifications paid

Hybrid working

Health & wellbeing programs

Job summary

Xtend Recruitment Pty is seeking an Account Executive in Sydney to own a defined 25–30 mid-market portfolio, driving long-term customer success and revenue through renewals, cross-sell and upsell. You will work across six practice areas—Managed Services, Cloud, Cybersecurity, Microsoft, Automation, Data & AI—collaborating with technical specialists to deliver tangible business outcomes.

The role requires a commercially minded professional who builds trusted relationships, uncovers opportunities,

Qualifications

• Proven success in Account Management or Solution Sales in IT Managed Services/Technology Services.
• Strong understanding of Managed Services, Cloud, Cybersecurity and Microsoft solutions.
• Track record of retaining, growing and expanding mid-market customer accounts.
• Commercial strength across renewals, contract negotiations and solution development.
• Disciplined pipeline management, forecasting and CRM.
• Excellent communication and relationship-building with business and technology stakeholders.
• Collaborative yet autonomous with a high-performing team mindset.

Responsibilities

• Own a defined portfolio of 25–30 mid-market customers to drive long-term success.
• Protect and grow recurring revenue through renewals, cross-sell and upsell.
• Develop relationships across six practice areas: Managed Services, Cloud, Cybersecurity, Microsoft, Automation, Data & AI.
• Collaborate with technical specialists to deliver meaningful business outcomes.
• Act as a strategic advisor to customers.

Skills

Account Management

Solution Sales

Managed Services

Cloud

Cybersecurity

Microsoft

Pipeline management

Forecasting

CRM

Communication

Relationship-building

Autonomy

Team collaboration

Tools

CRM

Job description

Xtend Recruitment Pty is seeking an Account Executive in Sydney to own a defined 25–30 mid-market portfolio, driving long-term customer success and revenue through renewals, cross-sell and upsell. You will work across six practice areas—Managed Services, Cloud, Cybersecurity, Microsoft, Automation, Data & AI—collaborating with technical specialists to deliver tangible business outcomes.

The role requires a commercially minded professional who builds trusted relationships, uncovers opportunities,