Hybrid Sales Enablement & Operations Coordinator

RELX International; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Full training provided

Career development opportunities

Job summary

LexisNexis Risk Solutions in Sydney is hiring a Sales Support & Administration Coordinator to back the Account Management team. You’ll handle onboarding, order processing, contract implementation and ongoing admin to ensure a seamless customer experience.

The role is hands-on, requires strong Salesforce/CRM and MS Office skills, and thrives in a fast-paced, process-driven environment. Hybrid role with two days in office and country-specific benefits.

Qualifications

• Experience in Sales Support, Administration, Customer Operations or Account Coordination.
• Confident using Salesforce, CRM systems and Microsoft Office.
• Exposure to billing or invoicing is advantageous.
• Strong attention to detail and organisational skills.
• Thrives in a fast-paced, process-driven environment.
• Experience in financial services, insurance, professional services, technology or SaaS is highly regarded.

Responsibilities

• Provide exceptional customer service by responding to inquiries and resolving issues.
• Support the sales team with onboarding, order processing and contract implementation.
• Assist with billing, invoicing and order processing to improve customer satisfaction.
• Coordinate with Legal, Finance and Fulfilment teams to resolve issues.
• Maintain records and workflows in Salesforce and internal systems.
• Help remove roadblocks to ensure a smooth customer experience.
• Identify opportunities to improve processes and drive efficiencies.

Skills

Sales Support Experience

Administration

Customer Operations

Account Coordination

Salesforce

CRM Systems

Microsoft Office

Billing Invoicing SAP

Attention to Detail

Fast-paced Environment

Tools

Salesforce

CRM Systems

Microsoft Office

SAP

Job description

LexisNexis Risk Solutions in Sydney is hiring a Sales Support & Administration Coordinator to back the Account Management team. You’ll handle onboarding, order processing, contract implementation and ongoing admin to ensure a seamless customer experience.

The role is hands-on, requires strong Salesforce/CRM and MS Office skills, and thrives in a fast-paced, process-driven environment. Hybrid role with two days in office and country-specific benefits.