Client Onboarding & Sales Support Specialist (Hybrid)

Relx Plc; Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

LexisNexis Risk Solutions in Sydney is seeking a Sales Support & Administration Coordinator to support the Account Management team from order processing through onboarding and implementation. This hands-on role emphasizes administration, process execution and stakeholder coordination in a fast-paced environment.

Hybrid role with two days in the office, training provided, and exposure to legal, finance and customer operations.

Qualifications

• Experience in Sales Support, Administration, or Account Coordination.
• Confident using Salesforce, CRM systems and Microsoft Office.
• Exposure to billing, invoicing or SAP is highly regarded.
• Excellent attention to detail and organisational skills.

Responsibilities

• Provide exceptional customer service by responding to inquiries, product information, and resolving issues.
• Support the sales team with onboarding, order processing and contract implementation.
• Assist with billing, invoicing, and order processing; coordinate with Legal and Finance.
• Maintain records and workflows in Salesforce and internal systems.
• Identify opportunities to improve processes and drive efficiencies.

Skills

Salesforce

CRM systems

Microsoft Office

Customer service

Tools

SAP

Job description

LexisNexis Risk Solutions in Sydney is seeking a Sales Support & Administration Coordinator to support the Account Management team from order processing through onboarding and implementation. This hands-on role emphasizes administration, process execution and stakeholder coordination in a fast-paced environment.

Hybrid role with two days in the office, training provided, and exposure to legal, finance and customer operations.