Home Care Scheduler - Hybrid, Mon-Fri

BaptistCare NSW/ACT - Aged Care; Sydney; Hybrid; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Employee benefits

Hybrid work

Laptop and mobile phone provided

Salary packaging

Supportive team culture

Values clients & staff

Job summary

BaptistCare NSW/ACT - Aged Care in Macquarie Park NSW is seeking a Service Scheduler in Home Care. The role is full-time and permanent with hybrid work and a 7.30am–3.30pm core schedule, Monday to Friday.

You will allocate services, develop rosters with Care Facilitators, confirm appointments, and maintain customer data while supporting BaptistCare’s mission and values. The position requires strong organizational, communication and prioritization skills, with experience in scheduling or

Qualifications

• Excellent organizational and time management skills.
• Strong communication abilities, both verbal and written.
• Ability to work under pressure and juggle competing priorities.
• Familiarity with scheduling software or willingness to learn.
• Positive attitude and ability to problem-solve.
• Understand and value BaptistCare’s Christian identity.

Responsibilities

• Schedule and allocate customer services to care workers based on each customer’s individual care needs, worker suitability and availability.
• Work closely with Care Facilitators to develop rosters that meet customer needs and comply with the BaptistCare Enterprise Agreement. Confirm service appointments with customers and respond to scheduling queries.
• Maintain accurate customer information, service details and relevant care attributes.

Skills

Organizational skills

Time management

Communication

Scheduling software

Problem solving

Christian identity

Tools

Scheduling software

Job description

BaptistCare NSW/ACT - Aged Care in Macquarie Park NSW is seeking a Service Scheduler in Home Care. The role is full-time and permanent with hybrid work and a 7.30am–3.30pm core schedule, Monday to Friday.

You will allocate services, develop rosters with Care Facilitators, confirm appointments, and maintain customer data while supporting BaptistCare’s mission and values. The position requires strong organizational, communication and prioritization skills, with experience in scheduling or