Hearing Clinic Client Care & Admin Specialist

Sonova Group; Toowoomba Regional; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive base salary plus monthly/°

Salary packaging options

Uniform Allowance

Paid Parental Leave

Paid Birthday Leave

Employee discounts

Online Wellbeing Centre & EAP

LinkedIn Learning Platform

Growth opportunities

Values-driven culture

Dynamic and supportive team

Zusammenfassung

Connect Hearing in Toowoomba, QLD, part of the Sonova Group, is hiring a dedicated customer service and administrative professional for our clinic. You will greet clients, coordinate appointments and provide essential admin support to clinicians, contributing to high-quality hearing care for our mainly older clients.

This permanent full-time role runs Monday to Friday, 8:30 am to 4:30 pm. We offer full training, ongoing support, attractive benefits, and a team-focused culture that values patient

Qualifikationen

• Prior experience in face-to-face customer service and administration.
• Excellent communication and active listening skills.
• Able to work autonomously and in a team.
• Intermediate computer skills.
• Interest in hearing aids features and basic maintenance.

Aufgaben

• Welcoming clients and managing their experience for optimal outcomes
• Scheduling and confirming appointments
• Providing administrative support to Clinicians
• Efficiently managing the day-to-day operations of clinics
• Learning and competently using a range of software and applications

Kenntnisse

Customer service

Administration

Communication

Time management

Jobbeschreibung

Connect Hearing in Toowoomba, QLD, part of the Sonova Group, is hiring a dedicated customer service and administrative professional for our clinic. You will greet clients, coordinate appointments and provide essential admin support to clinicians, contributing to high-quality hearing care for our mainly older clients.

This permanent full-time role runs Monday to Friday, 8:30 am to 4:30 pm. We offer full training, ongoing support, attractive benefits, and a team-focused culture that values patient