Hearing Care Client Services Specialist

Hearing Australia; Wonthaggi; On-site; AUD 50,000 - 70,000; Full time

Job summary

Hearing Australia is seeking a Client Service Specialist for an on-site role in Sherwood & Forest Lake. You will greet clients, answer counter and phone inquiries, and assist with minor hearing aid repairs and troubleshooting. You’ll deliver exceptional service and build relationships with clients of all ages and backgrounds.

Join us to contribute to Australia’s largest government-funded hearing care provider, supporting families and individuals in need with friendly, proactive service.

Qualifications

• Experience delivering excellent customer service in a front desk or counter role.
• Strong communication and active listening skills.
• Ability to handle counter and telephone enquiries with empathy.

Responsibilities

• Greet clients and attend to counter and telephone enquiries.
• Perform minor hearing aid repairs and troubleshooting.
• Deliver exceptional service and build relationships with clients of all ages.

Skills

Customer service

Communication

Problem solving

Job description

Hearing Australia is seeking a Client Service Specialist for an on-site role in Sherwood & Forest Lake. You will greet clients, answer counter and phone inquiries, and assist with minor hearing aid repairs and troubleshooting. You’ll deliver exceptional service and build relationships with clients of all ages and backgrounds.

Join us to contribute to Australia’s largest government-funded hearing care provider, supporting families and individuals in need with friendly, proactive service.