Healthcare Switchboard & Receptionist – Flexible Shifts

Work Initiatives; Melbourne; Presencial; AUD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Milestone IT is partnering with a large hospital to recruit an experienced Receptionist/Switchboard Operator. You will join a great team and manage high-volume calls, screen and forward inquiries, and handle daily emails in a fast-paced health setting.

The role requires a friendly, professional demeanour with strong written and verbal communication skills. Availability for mornings, afternoons, nights, and weekends is valued, with training provided.

Formación

• Experience in a hospital or health organisation is advantageous.
• Friendly, welcoming, professional with good telephone manners.
• Well-presented, hardworking and enjoys helping people.
• Possess great written and verbal communication skills.
• Knowledge of Microsoft Word, Excel
• Work well independently and productively within a small team environment.

Responsabilidades

• Handling high volume inbound and outbound calls via digital call switchboard.
• Answer, screen, forward Phone calls and queries for the Business
• Managing /Responding / forwarding the daily emails
• Delivering assistance in a polite, clear, well-spoken and calm manner in all circumstances
• Performing routine clerical duties as required by the Manager
• Office administration, Data Entry, Book Keeping

Conocimientos

Telephone etiquette

Data entry

Word processing

Excel

Independent worker

Educación

Hospital/Health organisation experience beneficial

Descripción del empleo

Milestone IT is partnering with a large hospital to recruit an experienced Receptionist/Switchboard Operator. You will join a great team and manage high-volume calls, screen and forward inquiries, and handle daily emails in a fast-paced health setting.

The role requires a friendly, professional demeanour with strong written and verbal communication skills. Availability for mornings, afternoons, nights, and weekends is valued, with training provided.