Switchboard Operator/Receptionist

Milestone IT; Melbourne; Vor Ort; AUD 30.000 - 47.000; Vollzeit

Zusammenfassung

Milestone IT is currently working with a healthcare organisation that has an exciting opportunity for an experienced Receptionist/Switchboard Operator to join a large hospital team. The role requires flexibility to cover morning, afternoon, night shifts and weekends, with training available as soon as possible.

Key duties include handling high volume calls, managing emails, and providing polite, clear support while performing routine clerical tasks.

Qualifikationen

• Experience in a hospital or health organisation is advantageous.
• Friendly, welcoming, professional telephone manners.
• Well presented, hardworking and enjoys helping people.
• Strong written and verbal communication skills.

Aufgaben

• Handle high volume inbound and outbound calls via switchboard.
• Answer, screen, and forward phone calls and queries.
• Manage daily emails and correspondences.
• Provide polite, clear, calm assistance in all circumstances.
• Perform routine clerical duties as required by the Manager.
• Office administration, data entry, and bookkeeping.

Kenntnisse

Hospital experience

Telephone manners

Written communication

Ability to work independently

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

Milestone IT is currently working with a healthcare organisation who right now has an exciting opportunity for an experienced Receptionist/Switchboard Operator to join a great team at a large hospital.

We are seeking candidates who are available to commence training as soon as possible and have flexibility in their availability to work morning, afternoon and night shifts, including on the weekends.

Key Responsibilities include:

• Handling high volume inbound and outbound calls via digital call switchboard.
• Answer, screen, forward Phone calls and queries for the Business
• Managing /Responding / forwarding the daily emails
• Delivering assistance in a polite, clear, well-spoken and calm manner in all circumstances
• Performing routine clerical duties as required by the Manager
• Office administration, Data Entry, Book Keeping

Skills we are looking for:

• Someone with experience in a Hospital or a Health Organisation would be advantageous
• Friendly welcoming professional withgood telephone manners.
• Well presented, hardworking and enjoys helping people.
• Possess great written and verbal communication skills.
• Knowledge of Microsoft Word, Excel
• Work well independently and productively within a small team environment.

This is a fantastic opportunity for someone looking for a challenging and exciting opportunity.

If this sounds like you, we'd love to hear from you!

Additional information

• 12-month contract
• Immediate start
• Great organisation