Hospital Switchboard & Front Desk Specialist — Immediate Start

Milestone IT; Melbourne; Presencial; AUD 30.000 - 47.000; Jornada completa

Descripción de la vacante

Milestone IT is currently working with a healthcare organisation that has an exciting opportunity for an experienced Receptionist/Switchboard Operator to join a large hospital team. The role requires flexibility to cover morning, afternoon, night shifts and weekends, with training available as soon as possible.

Key duties include handling high volume calls, managing emails, and providing polite, clear support while performing routine clerical tasks.

Formación

• Experience in a hospital or health organisation is advantageous.
• Friendly, welcoming, professional telephone manners.
• Well presented, hardworking and enjoys helping people.
• Strong written and verbal communication skills.

Responsabilidades

• Handle high volume inbound and outbound calls via switchboard.
• Answer, screen, and forward phone calls and queries.
• Manage daily emails and correspondences.
• Provide polite, clear, calm assistance in all circumstances.
• Perform routine clerical duties as required by the Manager.
• Office administration, data entry, and bookkeeping.

Conocimientos

Hospital experience

Telephone manners

Written communication

Ability to work independently

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Milestone IT is currently working with a healthcare organisation that has an exciting opportunity for an experienced Receptionist/Switchboard Operator to join a large hospital team. The role requires flexibility to cover morning, afternoon, night shifts and weekends, with training available as soon as possible.

Key duties include handling high volume calls, managing emails, and providing polite, clear support while performing routine clerical tasks.