Switchboard Operator/Receptionist

Work Initiatives; Melbourne; Vor Ort; AUD 30.000 - 39.000; Vollzeit

Zusammenfassung

Milestone IT is partnering with a large hospital to recruit an experienced Receptionist/Switchboard Operator. You will join a great team and manage high-volume calls, screen and forward inquiries, and handle daily emails in a fast-paced health setting.

The role requires a friendly, professional demeanour with strong written and verbal communication skills. Availability for mornings, afternoons, nights, and weekends is valued, with training provided.

Qualifikationen

• Experience in a hospital or health organisation is advantageous.
• Friendly, welcoming, professional with good telephone manners.
• Well-presented, hardworking and enjoys helping people.
• Possess great written and verbal communication skills.
• Knowledge of Microsoft Word, Excel
• Work well independently and productively within a small team environment.

Aufgaben

• Handling high volume inbound and outbound calls via digital call switchboard.
• Answer, screen, forward Phone calls and queries for the Business
• Managing /Responding / forwarding the daily emails
• Delivering assistance in a polite, clear, well-spoken and calm manner in all circumstances
• Performing routine clerical duties as required by the Manager
• Office administration, Data Entry, Book Keeping

Kenntnisse

Telephone etiquette

Data entry

Word processing

Excel

Independent worker

Ausbildung

Hospital/Health organisation experience beneficial

Jobbeschreibung

Milestone IT is currently working with a healthcare organisation who right now has an exciting opportunity for an experienced Receptionist/Switchboard Operator to join a great team at a large hospital.

We are seeking candidates who are available to commence training as soon as possible and have flexibility in their availability to work morning, afternoon and night shifts, including on the weekends.

Key Responsibilities include:

• Handling high volume inbound and outbound calls via digital call switchboard.


• Answer, screen, forward Phone calls and queries for the Business


• Managing /Responding / forwarding the daily emails


• Delivering assistance in a polite, clear, well-spoken and calm manner in all circumstances


• Performing routine clerical duties as required by the Manager


• Office administration, Data Entry, Book Keeping

Skills we are looking for:

• Someone with experience in a Hospital or a Health Organisation would be advantageous


• Friendly welcoming professional withgood telephone manners.


• Well presented, hardworking and enjoys helping people.


• Possess great written and verbal communication skills.


• Knowledge of Microsoft Word, Excel


• Work well independently and productively within a small team environment.

This is a fantastic opportunity for someone looking for a challenging and exciting opportunity.

If this sounds like you, we'd love to hear from you!