Guest Service Host — Casino VIP Guest Experience

Canberra Casino; Canberra; On-site; AUD 32,000 - 46,000; Full time

Benefits offered by this job

Above award wages

Professional development

Staff discounts

Free meals while on shift

Discounted parking

Uniforms provided

EAP

Job summary

Canberra Casino is hiring a Guest Service Host to support the Marketing Department and ensure smooth guest experiences. You will handle reception duties, answer calls, and assist with enquiries and promotions.

Ideal candidates are team players with a strong work ethic, excellent customer service, and fluency in Mandarin, Cantonese or Vietnamese. Casual, full-time and part-time roles are considered.

Qualifications

• Excellent customer service and communication skills.
• Reception duties and basic administrative support experience.
• Ability to speak Mandarin, Cantonese or Vietnamese fluently.
• Willingness to work in hospitality and learn quickly.

Responsibilities

• Provide reception services, meet and greet patrons, and answer calls.
• Support the Marketing Department with administrative tasks.
• Assist with Casino Canberra promotions and guest inquiries.

Skills

Customer service

Reception duties

Fluent Mandarin/Cantonese/Vietnamese

Team player

Strong work ethic

Administrative support

Job description

Canberra Casino is hiring a Guest Service Host to support the Marketing Department and ensure smooth guest experiences. You will handle reception duties, answer calls, and assist with enquiries and promotions.

Ideal candidates are team players with a strong work ethic, excellent customer service, and fluency in Mandarin, Cantonese or Vietnamese. Casual, full-time and part-time roles are considered.