Guest Experience Receptionist (Flexible Shifts)

IHG Hotels & Resorts; Canberra; On-site; AUD 30,000 - 39,000; Part time

Job summary

IHG Hotels & Resorts at the National Convention Centre Canberra welcomes guests and supports a fast-paced events team. The casual Receptionist role involves greeting visitors, handling phone enquiries, coordinating signage, and assisting with admin tasks to ensure smooth operations during multi-day conferences.

Ideal candidates will have at least 1 year in an administrative role, a keen eye for detail, and strong time management and communication skills.

Qualifications

• Minimum 1 year of experience in an administrative or similar role.
• Keen eye for detail and high standard of accuracy.
• Excellent time management and communication skills.
• Flexible and adaptable with varying shifts including early mornings and late nights.

Responsibilities

• Manage and direct phone enquiries efficiently.
• Assist with carpark administration and setup of new permanent parkers.
• Create, schedule, and distribute signage for events throughout the venue.
• Manage coat check and client storage.
• Provide general administrative support for the sales team.
• Contribute to delivering an exceptional guest experience across all reception functions.

Skills

Time management

Communication skills

Attention to detail

Teamwork

Job description

IHG Hotels & Resorts at the National Convention Centre Canberra welcomes guests and supports a fast-paced events team. The casual Receptionist role involves greeting visitors, handling phone enquiries, coordinating signage, and assisting with admin tasks to ensure smooth operations during multi-day conferences.

Ideal candidates will have at least 1 year in an administrative role, a keen eye for detail, and strong time management and communication skills.