Guest Experience Host - Park Front Desk & Reservations

Discovery Parks; Renmark; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Discounted accommodation at over 300 G

Employee Assistance Program

Internal promotions and opportunities

Job summary

Discovery Parks is seeking a Front Office Receptionist to warmly welcome guests at our park. You will handle check-ins/outs, bookings, guest information, and daily office tasks while coordinating with housekeeping to ensure accommodation readiness.

The role requires hospitality front desk experience, strong communication, cash handling ability, and a flexible weekend/evening schedule. A valid driver’s license is essential.

Qualifications

• Previous front office experience in hospitality.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.

Responsibilities

• Providing a high standard of customer service.
• Processing guest check-ins and outs.
• Accurately using the park booking system to make reservations and manage accounts.
• Coordinate with the Housekeeping team to track readiness of accommodation.
• Supply guests information regarding property and local areas of interest.
• Completing the day-to-day office administration.
• Maintain excellent relationships with the park teams, residents and guests.

Skills

Customer service

Communication

Cash handling

Organizational skills

Attention to detail

Weekend availability

Driver's license

Tools

RMS

Job description

Discovery Parks is seeking a Front Office Receptionist to warmly welcome guests at our park. You will handle check-ins/outs, bookings, guest information, and daily office tasks while coordinating with housekeeping to ensure accommodation readiness.

The role requires hospitality front desk experience, strong communication, cash handling ability, and a flexible weekend/evening schedule. A valid driver’s license is essential.