Guest Experience Front Desk – Lakeside Park

Discovery Parks; Barmera; Sur place; AUD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Discounted accommodation at over 300 G

Discounts with G’day Rewards Partners

Service recognition awards

Access to Employee Assistance Program

Internal promotions and opportunities

Résumé du poste

Discovery Parks – Lake Bonney in Barmera, SA, is seeking a Front Office Receptionist to welcome guests and deliver outstanding service in a lakeside setting.

You will handle check-ins/outs, bookings, accounts, and guest information, while coordinating with housekeeping and park teams. The role suits customer-focused individuals with RMS experience and a positive, flexible attitude, including weekends and evenings.

Qualifications

• Front Office experience in hospitality is required.
• Guest-focused service delivery experience.
• Strong communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Excellent organization and attention to detail.
• Enthusiastic and positive attitude; adaptable to shifts.
• Willingness to work weekends and public holidays as needed.

Responsabilités

• Provide a high standard of customer service.
• Process guest check-ins and check-outs.
• Use RMS booking system to make reservations and manage accounts.
• Coordinate with the Housekeeping team to track readiness of accommodation.
• Provide guests with information about the property and local areas of interest.
• Handle day-to-day office administration.
• Maintain excellent relationships with park teams, residents and guests.

Connaissances

Front Office experience

Guest experience

Communication skills

Cash handling

Organization

Positive attitude

Flexibility to work weekends/holidays/

Outils

RMS reservation system

Description du poste

Discovery Parks – Lake Bonney in Barmera, SA, is seeking a Front Office Receptionist to welcome guests and deliver outstanding service in a lakeside setting.

You will handle check-ins/outs, bookings, accounts, and guest information, while coordinating with housekeeping and park teams. The role suits customer-focused individuals with RMS experience and a positive, flexible attitude, including weekends and evenings.