Guest Experience Front Desk — Lake Tinaroo Park

LiveHire Limited; Tablelands Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Discounted park stays nationwide

Rewards and partnerships discounts

Service recognition awards

Employee assistance program

Job summary

G'day Group is seeking a Front Office Receptionist for our lakeside park. You will welcome guests, process check-ins and outs, and manage reservations using RMS. You’ll coordinate with housekeeping, provide local information, and handle basic office tasks.

A friendly, proactive attitude is essential. Experience in hospitality front desk roles, strong communication, and accuracy with cash handling are required. Weekend, public holiday, and evening availability is expected.

Qualifications

• Previous Front Office experience within hospitality
• Passion for delivering exceptional guest experience
• Proficient with RMS or similar reservation system
• Excellent communication and interpersonal skills
• Ability to handle cash transactions accurately
• Strong organizational skills and attention to detail
• Enthusiastic and positive attitude
• Flexibility to work weekends, public holidays and evenings
• Current driver’s licence is essential

Responsibilities

• Provide high standard of customer service
• Process guest check-ins and check-outs
• Accurately use RMS to make reservations and manage accounts
• Coordinate with Housekeeping to track readiness of accommodation
• Supply guests information about property and local areas
• Perform day-to-day office administration
• Maintain excellent relationships with park teams, residents and guests

Skills

Front Office experience

Customer service

Communication

Cash handling

Organizational skills

Attention to detail

Weekend/holiday flexibility

Driver's license

Tools

RMS booking system

Computer literacy

Job description

G'day Group is seeking a Front Office Receptionist for our lakeside park. You will welcome guests, process check-ins and outs, and manage reservations using RMS. You’ll coordinate with housekeeping, provide local information, and handle basic office tasks.

A friendly, proactive attitude is essential. Experience in hospitality front desk roles, strong communication, and accuracy with cash handling are required. Weekend, public holiday, and evening availability is expected.