Guest Experience Coordinator - Front Desk (Hospitality)

Discovery Parks; South Australia; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Discounted accommodation

Discounts with G’day Rewards Partners

Service recognition awards

Employee Assistance Program

Internal promotions

Job summary

Discovery Parks Lake Bonney is seeking a friendly Front Desk/Guest Services team member to deliver exceptional guest experiences at our Barmera park. You will handle check-ins/outs, use the RMS booking system for reservations, and support daily office tasks while coordinating with Housekeeping and park teams.

Ideal candidates have front office hospitality experience, strong communication skills, and a positive attitude. Flexible to weekends and public holidays; drivers license required.

Qualifications

• Front office experience in hospitality.
• Ability to use park booking system to manage reservations.
• Strong communication, cash handling and attention to detail.

Responsibilities

• Provide high standard of customer service.
• Process guest check-ins and check-outs.
• Use park booking system to manage reservations.
• Coordinate with Housekeeping to track accommodation readiness.
• Provide guests information on property and local areas.
• Perform day-to-day office administration and records.

Skills

Front office

Guest service

Reservation system RMS

Cash handling

Communication

Organization

Tools

RMS or similar Booking System

Job description

Discovery Parks Lake Bonney is seeking a friendly Front Desk/Guest Services team member to deliver exceptional guest experiences at our Barmera park. You will handle check-ins/outs, use the RMS booking system for reservations, and support daily office tasks while coordinating with Housekeeping and park teams.

Ideal candidates have front office hospitality experience, strong communication skills, and a positive attitude. Flexible to weekends and public holidays; drivers license required.