Front Office & Guest Experience Lead

Ausenco Careers; Western Australia; Presencial; AUD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Ausenco in Perth is seeking a Front Office Receptionist to deliver an exceptional visitor and client experience. This role is more than a traditional reception job; you will be the welcoming, connected presence that helps our busy office run smoothly and professionally.

You will manage front-desk duties, answer calls, coordinate meeting rooms, handle mail and deliveries, and support travel and finance teams as needed.

Formación

• Experience in admin, reception or a client-facing role.
• People-first approach – you connect easily and build relationships at all levels.
• Confident, adaptable and cool headed in busy periods.
• Proactive, well organized with strong attention to detail and using common business software.

Responsabilidades

• Be a welcoming, professional first point of contact for clients, visitors and colleagues.
• Build strong relationships across teams, responding to requests with tact and a solutions-focused approach.
• Take ownership of the front-of-house experience, ensuring meeting rooms and shared spaces are organised, welcoming and ready for use.
• Manage incoming calls, enquiries, deliveries, couriers and mail efficiently and discreetly.
• Coordinate office supplies, stationery and PPE, and help maintain a well-presented workplace.
• Provide practical, light-touch coordination support to the travel and finance teams as needed.
• Notice what needs doing, resolve day-to-day issues and know when to escalate.

Conocimientos

People oriented

Customer service

Communication skills

Organisational skills

Herramientas

Microsoft Office

Descripción del empleo

Ausenco in Perth is seeking a Front Office Receptionist to deliver an exceptional visitor and client experience. This role is more than a traditional reception job; you will be the welcoming, connected presence that helps our busy office run smoothly and professionally.

You will manage front-desk duties, answer calls, coordinate meeting rooms, handle mail and deliveries, and support travel and finance teams as needed.