Front Desk & Customer Experience Specialist – Perth

Michael Page; Perth; Presencial; AUD 85.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate Start

Career progression plan (3, 6, 12月)

Permanent position

Descripción de la vacante

Michael Page is seeking a polished Reception & Customer Service professional to be the face of the business in Australia. You will handle front-of-house duties, greet visitors, manage calls and emails, and support the Customer Service Team with admin tasks while maintaining accurate records.

This onsite role in Perth/Weshpool offers a clear career progression path and a competitive salary. The successful applicant will have prior experience in reception or customer-facing roles, excellent

Formación

• Previous experience in Reception, Customer Service, Administration or another client/customer facing role
• Outstanding communication and interpersonal skills
• A professional, approachable and polished presentation
• Strong organisational skills and the ability to manage competing priorities
• Confidence interacting with customers, suppliers and stakeholders at all levels
• A proactive mindset with the initiative to solve problems independently
• Intermediate Microsoft Office skills, including Outlook, Word and Excel
• Reliability, resilience and a genuine desire to grow alongside the business

Responsabilidades

• Managing reception and front-of-house operations
• Greeting visitors and ensuring a professional customer experience
• Handling incoming calls, emails and customer enquiries
• Following up quotations and assisting with customer communication
• Coordinating meeting rooms, couriers and visitor registrations
• Providing administrative support to the Customer Service Team
• Maintaining accurate records and updating internal systems
• Building positive relationships with customers and stakeholders
• Supporting initiatives that enhance the overall customer experience

Conocimientos

Outstanding communication

Interpersonal skills

Professional presentation

Organisational skills

Problem solving

Herramientas

MS Office (Outlook, Word, Excel)

Descripción del empleo

Michael Page is seeking a polished Reception & Customer Service professional to be the face of the business in Australia. You will handle front-of-house duties, greet visitors, manage calls and emails, and support the Customer Service Team with admin tasks while maintaining accurate records.

This onsite role in Perth/Weshpool offers a clear career progression path and a competitive salary. The successful applicant will have prior experience in reception or customer-facing roles, excellent