Front of House Experience Coordinator

Ausenco; Western Australia; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Career development

Wellness resources

Accessible leadership

Résumé du poste

Ausenco is seeking a confident Front of House Coordinator to create an exceptional experience at our West Coast and Africa office, based in Perth. This role goes beyond a traditional receptionist, connecting people and ensuring the office runs smoothly.

As part of Travel & Office Administration, you will welcome clients, support teams, manage space and communications, and help maintain a well-presented workplace.

Qualifications

• Experience in a professional, client-facing or business support role.
• Ability to build rapport and develop positive working relationships with people at all levels, including senior stakeholders.
• Confidence, emotional intelligence and sound judgement in dynamic environments.
• Proactive, service-focused attitude with strong organisational skills and attention to detail.
• Excellent communication skills and professionalism using everyday business systems.

Responsabilités

• Be the welcoming, professional and engaging first point of contact for clients, visitors and colleagues.
• Build strong working relationships across teams, responding to requests with tact, confidence and a solutions-focused approach.
• Take ownership of the front-of-house experience, ensuring meeting rooms and shared spaces are organised, welcoming and ready for use.
• Manage incoming calls, enquiries, deliveries, couriers and mail efficiently and discreetly.
• Coordinate office supplies, stationery and PPE, and help maintain a well-presented workplace.
• Provide practical, light-touch coordination support to the travel and finance teams as needed.
• Notice what needs doing, resolve day-to-day issues and know when to escalate matters.

Connaissances

Client-facing experience

Stakeholder relationship building

Communication skills

Organisational skills

Emotional intelligence

Outils

Microsoft Office

Description du poste

Ausenco is seeking a confident Front of House Coordinator to create an exceptional experience at our West Coast and Africa office, based in Perth. This role goes beyond a traditional receptionist, connecting people and ensuring the office runs smoothly.

As part of Travel & Office Administration, you will welcome clients, support teams, manage space and communications, and help maintain a well-presented workplace.