Front Of House Coordinator

Ausenco; Western Australia; Sur place; AUD 60 000 - 70 000; Plein temps

Résumé du poste

Ausenco is seeking a confident Front of House Coordinator to manage a welcoming reception and smooth office operations at our Perth base (West Coast). This role sits in the Travel & Office Administration team and reports to the Senior Manager, Travel & Office Administration.

You’ll be the go-to person for clients, visitors and colleagues, building relationships across teams while ensuring meeting rooms and spaces are prepared and welcoming.

Qualifications

• Experience in a professional, client-facing or business support role.
• Ability to build rapport and develop positive working relationships with people at all levels.
• Confidence, emotional intelligence and sound judgement.
• A proactive, service-focused attitude, with strong organisational skills.
• Excellent communication skills and proficiency with Microsoft Office.

Responsabilités

• Be a welcoming, professional and engaging first point of contact for clients, visitors and colleagues.
• Build strong working relationships across teams, responding to requests with tact, confidence and a solutions-focused approach.
• Take ownership of the front-of-house experience, ensuring meeting rooms and shared spaces are organised, welcoming and ready for use.
• Manage incoming calls, enquiries, deliveries, couriers and mail efficiently and discreetly.
• Coordinate office supplies, stationery and PPE, and help maintain a well-presented workplace.
• Provide practical, light-touch coordination support to the travel and finance teams as needed.
• Notice what needs doing, resolve day-to-day issues and know when to elevate matters.

Connaissances

Client-facing experience

Relationship building

Organisational skills

Communication skills

MS Office proficiency

Outils

Microsoft Office

Description du poste

Ausenco is a fast-growing company with big ideas. We redefine what’s possible in some of the world’s most complex projects and toughest environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 21 offices in 9 countries, with projects in over 80 locations worldwide, we create sustainable outcomes for our people, clients and communities.

We are looking for a confident, personable and resourceful Front of House Coordinator to create an exceptional experience at our West Coast and Africa office, based in Perth. This is more than a traditional reception role: you will be a trusted, approachable presence who connects people, anticipates needs and helps our busy office run smoothly.

This is a full-time, permanent position within our Travel & Office Administration team, reporting to the Senior Manager, Travel & Office Administration.

About the role

As our Front of House Coordinator, you will:

• Be a welcoming, professional and engaging first point of contact for clients, visitors and colleagues.
• Build strong working relationships across teams, responding to requests with tact, confidence and a solutions-focused approach.
• Take ownership of the front-of-house experience, ensuring meeting rooms and shared spaces are organised, welcoming and ready for use.
• Manage incoming calls, enquiries, deliveries, couriers and mail efficiently and discreetly.
• Coordinate office supplies, stationery and PPE, and help maintain a well-presented workplace.
• Provide practical, light-touch coordination support to the travel and finance teams as needed.
• Notice what needs doing, resolve day-to-day issues and know when to elevate matters.

About you

You'll bring:

• Experience in a professional, client-facing or business support role, ideally within legal, corporate or professional services environments.
• A natural ability to build rapport, establish trust and develop positive working relationships with people at all levels, including senior stakeholders.
• Confidence, emotional intelligence and sound judgement, with the ability to remain composed and adaptable when priorities shift.
• A proactive, service-focused attitude, with strong organisational skills, attention to detail and a willingness to take ownership.
• Excellent communication skills, a professional yet approachable manner and confidence using Microsoft Office and everyday business systems.

Above all, you're someone who enjoys being the go-to person, takes pride in creating a welcoming and well-organised environment, and understands that great service is built on genuine relationships.

Why Ausenco?

We support individual growth and aim to allow you to work in a way that plays to your strengths. In addition to a competitive remuneration package, we offer:

• Career development - Be supported in your ongoing development.
• Holistic approach to wellness – Take a proactive approach to your overall wellbeing. Access confidential services as a courtesy of Ausenco including online health and fitness programs, financial coaching, and confidential counselling services.
• Accessible leadership team – Work with highly reputable market leaders who value your contribution.

Ausenco is a leading global provider of engineering, consulting and project delivery services for the minerals & metals and industrial sectors

As a member of our team, you’ll be encouraged to embrace challenges and discover innovative solutions to each and every project. For that, you’ll receive a competitive remuneration package and the opportunity to pursue your career path.

We’re proud of the work we do, and we do it within a culture that is open, honest, and cooperative. We have a history of attracting visionary people who embrace challenges and deliver creative solutions for every project, and your voice is an important part of the conversation.

As a global company we embrace and encourage diversity in its fullest sense – gender identity, gender expression, sexual orientation, age, experience, nationality, colour, language, religion, location, disability, education, skills, working styles and time availability. Our work environments are based on mutual trust and respect for the rights and opportunities of every individual.

Join us and work a better way.