Front Desk & Guest Experience Specialist

Discovery Parks; Bargara; Hybrid; AUD 42,000 - 55,000; Full time

Benefits offered by this job

Discounted accommodation at parks

Discounts with G’day Rewards Partners

Service recognition awards

Employee Assistance Program

Internal promotions

Job summary

Discovery Parks is seeking a Front Office Receptionist at one of our parks in Bargara, Queensland. You will welcome guests, check guests in and out, and manage reservations using the RMS booking system, coordinating with housekeeping and providing local information.

The role requires hospitality experience, strong communication, cash handling, and a flexible schedule including weekends and evenings. Current driver's licence is essential.

Qualifications

• Experience in hospitality front desk operations.
• Strong communication and interpersonal skills.
• Proficient with reservation systems and cash handling.
• Ability to multitask and maintain attention to detail.

Responsibilities

• Provide high standards of guest service at check-in and check-out.
• Process reservations and manage accounts using the booking system.
• Coordinate with housekeeping to track accommodation readiness.
• Share local information and assist guests with inquiries.
• Perform day-to-day office administration and maintain relations with park teams.

Skills

Front Office

Customer service

Reservation system

Cash handling

Communication

Job description

Discovery Parks is seeking a Front Office Receptionist at one of our parks in Bargara, Queensland. You will welcome guests, check guests in and out, and manage reservations using the RMS booking system, coordinating with housekeeping and providing local information.

The role requires hospitality experience, strong communication, cash handling, and a flexible schedule including weekends and evenings. Current driver's licence is essential.