Front Desk & Admin Support — Aged Care Community

Opal Aged Care; Gold Coast City; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

12% superannuation

EA Penalty Rates

Paid parental leave

Job summary

Opal HealthCare’s Ashmore Gardens Care Community is seeking a friendly and efficient Customer Support Assistant to be the welcoming face and supportive backbone of the team. You will handle inquiries, provide administrative support, and assist with tours for prospective residents and families, contributing to a smooth-running community.

Ideal candidates bring experience in administrative, reception, or customer service roles, plus strong organisation and communication skills.

Qualifications

• Experience in administrative, reception, or customer service roles.
• Strong organisation and communication skills.
• Genuine desire to help people and contribute to the community.

Responsibilities

• Be the welcoming first point of contact for residents, families and visitors.
• Provide essential administrative support to ensure the care community runs smoothly.
• Assist with guiding prospective residents and families on tours of the community.
• Manage rostering, payroll tasks, and maintain accurate records.
• Deliver exceptional customer service as part of a supportive team.

Skills

Administrative experience

Customer service

Reception

Job description

Opal HealthCare’s Ashmore Gardens Care Community is seeking a friendly and efficient Customer Support Assistant to be the welcoming face and supportive backbone of the team. You will handle inquiries, provide administrative support, and assist with tours for prospective residents and families, contributing to a smooth-running community.

Ideal candidates bring experience in administrative, reception, or customer service roles, plus strong organisation and communication skills.