Front Desk Host — Welcoming Aged Care Community

Opal Healthcare; Melbourne; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

12% superannuation

Paid parental leave

Referral bonuses

Job summary

Opal HealthCare invites applications for a warm, organised Receptionist at Kew Botanica Care Community in Melbourne. You will greet residents, families and visitors, answer calls with care, and provide friendly front-desk support while assisting with rostering and admin tasks.

A rewarding role within a values-led team offering flexible rosters, competitive pay, and 12% superannuation. You will need strong communication and organisational skills, proficiency in MS Office, and a genuine passion

Qualifications

• Experience in a reception, front-of-house, or customer service role
• A warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere

Responsibilities

• Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
• Create a positive and organised environment at the front desk, ensuring a great first impression.

Skills

Customer service

Front-of-house

Communication

Organisational skills

Hospitality

Tools

MS Office

Job description

Opal HealthCare invites applications for a warm, organised Receptionist at Kew Botanica Care Community in Melbourne. You will greet residents, families and visitors, answer calls with care, and provide friendly front-desk support while assisting with rostering and admin tasks.

A rewarding role within a values-led team offering flexible rosters, competitive pay, and 12% superannuation. You will need strong communication and organisational skills, proficiency in MS Office, and a genuine passion