Resident Services & Front Desk Coordinator (Aged Care)

Opal Aged Care; Nambour; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

12% superannuation

EA Penalty Rates & paid parental leave

Job summary

Opal HealthCare’s Nambour Gardens Care Community in Queensland seeks a Customer Support Assistant to welcome residents, families and visitors, and provide essential admin support. The role includes rostering, payroll tasks and guiding tours of the community, working closely with a supportive team to deliver outstanding service.

The position offers permanent full-time hours, an attractive hourly rate DOE, and 12% superannuation, with additional benefits including EA penalty rates and paid

Qualifications

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential).
• A friendly, professional manner with exceptional organisation and communication skills.
• A genuine desire to help people and make a difference in your community.
• The ability to be proactive, work as part of a team, and manage multiple tasks.
• Pre-employment medical
• NDIS Worker Screening Check

Responsibilities

• Be the warm and welcoming first point of contact for residents, families, and visitors.
• Provide essential administrative support to ensure our care community runs smoothly.
• Assist with guiding prospective residents and families on tours of our beautiful community.
• Manage rostering, payroll tasks, and maintain accurate records.
• Work as a key part of a supportive team to deliver exceptional customer service.

Job description

Opal HealthCare’s Nambour Gardens Care Community in Queensland seeks a Customer Support Assistant to welcome residents, families and visitors, and provide essential admin support. The role includes rostering, payroll tasks and guiding tours of the community, working closely with a supportive team to deliver outstanding service.

The position offers permanent full-time hours, an attractive hourly rate DOE, and 12% superannuation, with additional benefits including EA penalty rates and paid