Aged Care Front Desk & Admin Assistant

Opal Healthcare; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

12% superannuation

EA Penalty Rates

Paid parental leave

Job summary

Opal HealthCare's Ashmore Gardens Care Community on the Gold Coast is seeking a friendly Customer Support Assistant to welcome residents, families and visitors, and to help keep our team running smoothly.

You will handle administrative tasks, assist with tours for prospective residents, manage rostering and payroll records, and contribute to outstanding customer service in a compassionate aged care setting.

Qualifications

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)
• A friendly, professional manner with exceptional organisation and communication skills
• The ability to be proactive, work as part of a team, and manage multiple tasks
• Willingness to complete: Pre-employment medical
• NDIS Worker Screening Check

Responsibilities

• Be the warm and welcoming first point of contact for residents, families, and visitors.
• Provide essential administrative support to ensure our care community runs smoothly.
• Assist with guiding prospective residents and families on tours of our beautiful community.
• Manage rostering, payroll tasks, and maintain accurate records.
• Work as a key part of a supportive team to deliver exceptional customer service.

Skills

Customer service

Administration

Communication skills

Teamwork

Job description

Opal HealthCare's Ashmore Gardens Care Community on the Gold Coast is seeking a friendly Customer Support Assistant to welcome residents, families and visitors, and to help keep our team running smoothly.

You will handle administrative tasks, assist with tours for prospective residents, manage rostering and payroll records, and contribute to outstanding customer service in a compassionate aged care setting.