Aged Care Administration Officer – Front Desk & Resident Support

UnitingCare Children, Young People and Families; Bli Bli; On-site; AUD 36,000 - 51,000; Part time

Benefits offered by this job

Salary packaging

Discount platform

Parental leave

Diversity leave

Career development

Job summary

The Administration Officer role at BlueCare's Bli Bli Aged Care Facility, part of UnitingCare, reports to the Residential Service Manager. You will provide high-quality admin and reception support, manage inquiries, and support resident administration, admissions, records and reporting.

You will handle invoices, organise diaries and travel, and contribute to a confidential, resident-centred service. Applicants with strong MS Office skills and experience in healthcare administration are

Qualifications

• Proven experience in administration and office support roles.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare (highly regarded).
• Certificate III or IV in Business Administration (desirable).
• Confidence to satisfy probity checks required by legislation or policies.

Responsibilities

• Provide reception coverage and create a welcoming front‑of‑house environment.
• Manage phone calls, emails and visitor entry requirements.
• Act as the first contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings and travel arrangements.
• Respond to feedback and complaints with professionalism.

Skills

Administration experience

Customer service

Microsoft Office

Communication skills

Time management

Education

Certificate III/IV in Business Administration

Job description

The Administration Officer role at BlueCare's Bli Bli Aged Care Facility, part of UnitingCare, reports to the Residential Service Manager. You will provide high-quality admin and reception support, manage inquiries, and support resident administration, admissions, records and reporting.

You will handle invoices, organise diaries and travel, and contribute to a confidential, resident-centred service. Applicants with strong MS Office skills and experience in healthcare administration are