Aged Care Front Desk & Admin Officer (Part-Time)

Family and Disability Services; Bli Bli; On-site; AUD 36,000 - 51,000; Part time

Benefits offered by this job

Salary packaging benefits

Not for Profit salary packaging

Penalties & allowances

Job summary

BlueCare is seeking an Administration Officer at the Bli Bli Aged Care Facility to provide welcoming reception coverage and efficient front-of-house operations. The role handles calls, emails, visitor entry and basic administration for residents and families in a supportive aged care setting.

The position offers part-time permanent employment with a 12-month contract option. Proficiency in Microsoft Office and strong organisational skills are essential, with experience in healthcare viewed

Qualifications

• Proven experience in administration and office support roles.
• Certificate III or IV in Business Administration is desirable.
• Experience in aged care or healthcare is highly regarded.

Responsibilities

• Provide reception coverage and create a welcoming front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and elevate where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Skills

Customer service

MS Office

Time management

Organisational skills

Education

Certificate III/IV in Business Administration

Job description

BlueCare is seeking an Administration Officer at the Bli Bli Aged Care Facility to provide welcoming reception coverage and efficient front-of-house operations. The role handles calls, emails, visitor entry and basic administration for residents and families in a supportive aged care setting.

The position offers part-time permanent employment with a 12-month contract option. Proficiency in Microsoft Office and strong organisational skills are essential, with experience in healthcare viewed