Front Desk & Admin Coordinator - Flexible Hours

Penske Transportation Group; Melbourne; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Flexible work

Onsite parking

Training program

Safety training

Competitive pay

Referral program

Employee assistance

Parental leave

Penske discounts

Job summary

Penske Transportation Group in Melbourne is seeking a customer-focused receptionist to be the welcoming face of the branch. You will support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

You will manage reception duties, provide administrative support, assist with accounts processes, and collaborate with service and parts teams to deliver exceptional customer service.

Qualifications

• Previous experience in a receptionist, administration or customer service role.
• Strong communication and interpersonal skills.
• High attention to detail and organisational capability.
• Proficiency with Microsoft Office including Outlook, Word and Excel.
• Ability to work autonomously and manage competing priorities.
• A proactive attitude and willingness to support multiple teams.
• Strong customer service focus and commitment to delivering quality outcomes.

Responsibilities

• Manage front counter enquiries and incoming calls in a professional and friendly manner.
• Provide general administration support including filing, document management, data entry and correspondence.
• Process purchase orders and support supplier transactions.
• Assist with timesheet and job administration processes.
• Handle account enquiries and help maintain strong customer relationships.
• Support parts, service and sales operations with administrative tasks.
• Assist with stocktake activities and inventory administration.
• Process accounts payable invoices, banking and petty cash transactions.
• Prepare and distribute branch reports as required.
• Contribute to a safe, organised and professional workplace environment.

Skills

Receptionist

Administration

Customer service

Outlook

Word

Excel

Tools

Microsoft Office

Job description

Penske Transportation Group in Melbourne is seeking a customer-focused receptionist to be the welcoming face of the branch. You will support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

You will manage reception duties, provide administrative support, assist with accounts processes, and collaborate with service and parts teams to deliver exceptional customer service.