Service Administrator — Flexible Hours & Training

Penske Australia & New Zealand; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Accredited Training & Development

Competitive remuneration

Employee referral program

Employee Assistance Program

Family friendly benefits including Par

Penske perks discounts

Job summary

Penske Australia & New Zealand is seeking a Service Administrator at the Wacol branch in Brisbane. You will support back-end administration for internal and external customers, collaborating with multiple teams to ensure smooth operations and high client satisfaction.

The role suits someone with 2–3 years of administrative experience who is keen to learn, grow, and develop with a fantastic company. Onsite parking and flexible arrangements are offered.

Qualifications

• 2–3 years of administrative experience
• Some customer service experience
• Basic understanding of parts warehousing would be ideal, but can be taught
• Excellent phone manner and email etiquette
• Aligned with Penske values: Ownership, Passion, Teamwork, Integrity and Care

Responsibilities

• Provide timely administrative support to minimise work-in-progress.
• Invoice completed jobs and provide invoicing documents to clients and stakeholders.
• Address queries and complaints to maintain high customer service standards.
• Assist in processing recoverable labour into repair orders and Kronos.
• Raise, maintain and receipt purchase orders and local branch purchasing.
• Answer front desk and phone enquiries and relay information to the right person.
• Attend meetings and contribute to process improvement.

Skills

Administrative experience

Customer service

MS Office

Phone etiquette

Email etiquette

Job description

Penske Australia & New Zealand is seeking a Service Administrator at the Wacol branch in Brisbane. You will support back-end administration for internal and external customers, collaborating with multiple teams to ensure smooth operations and high client satisfaction.

The role suits someone with 2–3 years of administrative experience who is keen to learn, grow, and develop with a fantastic company. Onsite parking and flexible arrangements are offered.