Receptionist

Penske Australia; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Accredited Training & Development

Competitive Remuneration

Employee Referral Program

Family Friendly Benefits

Job summary

Penske Australia in Melbourne is seeking a reception-focused administration professional to be the welcoming face of the branch. You will support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

As the first point of contact, you will manage reception duties, provide admin support, assist with accounts processes, and work closely with service and parts teams to deliver excellent customer service.

Qualifications

• Previous experience in receptionist, administration or customer service roles.
• Strong communication and interpersonal skills.
• High attention to detail and organizational capability.
• Proficiency with Microsoft Office including Outlook, Word and Excel.
• Ability to work autonomously and manage competing priorities.
• Proactive attitude and willingness to support multiple teams.
• Strong customer service focus and commitment to delivering quality outcomes.

Responsibilities

• Manage front counter enquiries and incoming calls in a professional and friendly manner
• Provide general administration support including filing, document management, data entry and correspondence
• Process purchase orders and support supplier transactions
• Assist with timesheet and job administration processes
• Handle account enquiries and help maintain strong customer relationships
• Support parts, service and sales operations with administrative tasks
• Assist with stocktake activities and inventory administration
• Process accounts payable invoices, banking and petty cash transactions
• Prepare and distribute branch reports as required
• Contribute to a safe, organized and professional workplace environment

Skills

Reception

Customer service

Data entry

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Are you a customer-focused administration professional who enjoys variety in your day? We're looking for a Receptionist to join our Melbourne branch and become the welcoming face of our business. In this diverse role, you'll support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

About the Role

As the first point of contact for customers and visitors, you'll play a pivotal role in creating a positive customer experience while supporting the efficient operation of the branch. You'll manage reception duties, provide administrative support, assist with accounts processes, and work closely with service and parts teams to help deliver exceptional customer service.

Key Responsibilities include:

Manage front counter enquiries and incoming calls in a professional and friendly manner

Provide general administration support including filing, document management, data entry and correspondence

Process purchase orders and support supplier transactions

Assist with timesheet and job administration processes

Handle account enquiries and help maintain strong customer relationships

Support parts, service and sales operations with administrative tasks

Assist with stocktake activities and inventory administration

Process accounts payable invoices, banking and petty cash transactions

Prepare and distribute branch reports as required

Contribute to a safe, organised and professional workplace environment

About You

To be successful, you'll bring:

Previous experience in a receptionist, administration or customer service role

Strong communication and interpersonal skills

High attention to detail and organisational capability

Proficiency with Microsoft Office including Outlook, Word and Excel

Ability to work autonomously and manage competing priorities

A proactive attitude and willingness to support multiple teams

Strong customer service focus and commitment to delivering quality outcomes

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

Flexible work arrangements that work for the individual and the business

Onsite parking

Accredited Training & Development Programs

Commitment to providing the highest levels of safety, technical and leadership training

Competitive Remuneration

Reward and Recognition Programs

Employee Referral Program - generous employee referral fees.

Employee Assistance Program.

Family Friendly Benefits including Paid Parental Leave

Penske Perks: save $1000's with access to discounts from your favourite retailers

About Penske in Australia & New Zealand

Iconic in motorsport and in business, the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia.

Penske Australia & New Zealand is a leading supplier of the world’s finest heavy-duty trucks, diesel engines, gas engines, and power systems. We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands. And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture.

And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.

We value and embrace diversity, equity, and inclusion in everything we do. If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse. Require reasonable adjustments to the recruitment process? Please let us know.

Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange. Penske Truck Leasing forms part of Penske Transportation Solutions. Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.