Dynamic Receptionist & Admin Support — Melbourne

Penske Australia; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Accredited Training & Development

Competitive Remuneration

Employee Referral Program

Family Friendly Benefits

Job summary

Penske Australia in Melbourne is seeking a reception-focused administration professional to be the welcoming face of the branch. You will support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

As the first point of contact, you will manage reception duties, provide admin support, assist with accounts processes, and work closely with service and parts teams to deliver excellent customer service.

Qualifications

• Previous experience in receptionist, administration or customer service roles.
• Strong communication and interpersonal skills.
• High attention to detail and organizational capability.
• Proficiency with Microsoft Office including Outlook, Word and Excel.
• Ability to work autonomously and manage competing priorities.
• Proactive attitude and willingness to support multiple teams.
• Strong customer service focus and commitment to delivering quality outcomes.

Responsibilities

• Manage front counter enquiries and incoming calls in a professional and friendly manner
• Provide general administration support including filing, document management, data entry and correspondence
• Process purchase orders and support supplier transactions
• Assist with timesheet and job administration processes
• Handle account enquiries and help maintain strong customer relationships
• Support parts, service and sales operations with administrative tasks
• Assist with stocktake activities and inventory administration
• Process accounts payable invoices, banking and petty cash transactions
• Prepare and distribute branch reports as required
• Contribute to a safe, organized and professional workplace environment

Skills

Reception

Customer service

Data entry

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Penske Australia in Melbourne is seeking a reception-focused administration professional to be the welcoming face of the branch. You will support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

As the first point of contact, you will manage reception duties, provide admin support, assist with accounts processes, and work closely with service and parts teams to deliver excellent customer service.