Receptionist

Penske Australia & New Zealand; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Accredited Training & Development

Competitive remuneration

Employee referral program

Employee assistance program

Family friendly benefits including Par

Job summary

Penske Australia & New Zealand is seeking a Receptionist for our Melbourne branch. You will be the welcoming face of the business, handling front counter enquiries, and providing essential administration support to customers, service and parts teams, and branch operations.

In this role you’ll manage reception duties, assist with accounts processes and work closely with multiple teams to ensure smooth day-to-day operations while delivering excellent customer service.

Qualifications

• Previous receptionist/administration or customer service experience.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office including Outlook, Word and Excel.

Responsibilities

• Manage front counter enquiries and incoming calls in a professional and friendly manner.
• Provide general administration support including filing, document management, data entry and correspondence.
• Process accounts payable invoices, banking and petty cash transactions.
• Assist with timesheet and job administration processes.
• Support parts, service and sales operations with administrative tasks.
• Prepare and distribute branch reports as required.

Skills

Reception experience

Customer service

Administrative tasks

Attention to detail

Organizational skills

Communication

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Are you a customer-focused administration professional who enjoys variety in your day? We're looking for a Receptionist to join our Melbourne branch and become the welcoming face of our business. In this diverse role, you'll support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.

About The Role

As the first point of contact for customers and visitors, you'll play a pivotal role in creating a positive customer experience while supporting the efficient operation of the branch. You'll manage reception duties, provide administrative support, assist with accounts processes, and work closely with service and parts teams to help deliver exceptional customer service.

Key Responsibilities Include

• Manage front counter enquiries and incoming calls in a professional and friendly manner
• Provide general administration support including filing, document management, data entry and correspondence
• Process purchase orders and support supplier transactions
• Assist with timesheet and job administration processes
• Handle account enquiries and help maintain strong customer relationships
• Support parts, service and sales operations with administrative tasks
• Assist with stocktake activities and inventory administration
• Process accounts payable invoices, banking and petty cash transactions
• Prepare and distribute branch reports as required
• Contribute to a safe, organised and professional workplace environment

About You

• Previous experience in a receptionist, administration or customer service role
• Strong communication and interpersonal skills
• High attention to detail and organisational capability
• Proficiency with Microsoft Office including Outlook, Word and Excel
• Ability to work autonomously and manage competing priorities
• A proactive attitude and willingness to support multiple teams
• Strong customer service focus and commitment to delivering quality outcomes

Why choose Team Penske?

Benefits

• Flexible work arrangements that work for the individual and the business
• Onsite parking
• Accredited Training & Development Programs
• Commitment to providing the highest levels of safety, technical and leadership training
• Competitive Remuneration
• Reward and Recognition Programs
• Employee Referral Program - generous employee referral fees.
• Employee Assistance Program.
• Family Friendly Benefits including Paid Parental Leave
• Penske Perks: save $1000's with access to discounts from your favourite retailers

About Penske In Australia & New Zealand

Iconic in motorsport and in business, the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia. Penske Australia & New Zealand is a leading supplier of the world’s finest heavy-duty trucks, diesel engines, gas engines, and power systems. We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands. And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture. And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.

We value and embrace diversity, equity, and inclusion in everything we do. If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse. Require reasonable adjustments to the recruitment process? Please let us know.

Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange. Penske Truck Leasing forms part of Penske Transportation Solutions. Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.