Field Service Supervisor – Mining | Company Car + Bonus

Narooma; Heatherbrae; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Company Car

Competitive remuneration package

Salary sacrifice options

Length of Service Recognition

Paid Parental Leave

Flexible working options

Employee Assistance Program

Employee referral programs

Company Performance Bonus

Recognition and reward programs

Job summary

Sandvik Mining in Australia is seeking a Field Service Supervisor to lead field service technicians across underground equipment, ensuring safe, efficient operations and strong customer service. You will oversee planning, coordination, and warranty processing, with travel to NSW and QLD.

The role requires a mechanical trade qualification, five years post-trade experience, and front-line management credentials; you will drive EH&S leadership and develop staff while delivering targets.

Qualifications

• Proven supervisory experience in a mechanical workshop or field service environment.
• Strong leadership and communication skills.
• Travel to NSW and QLD will be required.
• Right to live and work in Australia.

Responsibilities

• Undertaking all planning requirements to ensure utilisation of labour and resources in an effective manner
• Providing supervision and direction to team members
• Coordinating field service technicians on a day-to-day basis
• Processing and responding to warranty claims
• Development and training of field service personnel
• Communicate clearly and work with all business lines to provide a consistent service and support to our customers in the region
• Customer liaison and site visits
• Manage field service jobs on computer maintenance system
• Participate in project-based work

Skills

People management

Team supervision

Stakeholder coordination

Education

Mechanical trade qualification

Certificate IV or Diploma in Front Line Management

Job description

Sandvik Mining in Australia is seeking a Field Service Supervisor to lead field service technicians across underground equipment, ensuring safe, efficient operations and strong customer service. You will oversee planning, coordination, and warranty processing, with travel to NSW and QLD.

The role requires a mechanical trade qualification, five years post-trade experience, and front-line management credentials; you will drive EH&S leadership and develop staff while delivering targets.